Vodafone has announced that, starting from 1 November 2021, the cost of some offers for rechargeable private customers will increase by 1.99 euros per month. The motivation is the same as the contractual changes applied by Vodafone in recent months: “to constantly invest in the improvement of its mobile network, with the aim of satisfying the growing need for connections in the country and to offer customers an increasingly high-performance service, everywhere”.
Customers affected by the change have received notification via text message by 1 October and can activate additional giga as a gift for 12 months by calling 42590 starting from 5 October and until 31 October, or alternatively another dedicated offer ( if indicated in the SMS).
If the modification is not accepted, pursuant to art. 70 paragraph 4 of the Legislative Decree 1 August 2003 n. ” modification of the contractual conditions “. It is possible to exercise the right of withdrawal, at no additional costs other than those possibly related to the method chosen, on voda.it/disdetta, in Vodafone stores, by sending a registered letter with return receipt to “Vodafone Customer Service, PO box 190 – 10015 Ivrea (TO) “, writing via PEC to cancellations[at]vodafone.pec.it (replace [at] with the at sign) or by calling 190, specifying the reason indicated above. Any residual installments of the activation cost and / or of the device (s) associated with this offer will be paid with the same frequency and with the same payment method previously indicated, alternatively by communicating it in the withdrawal request, they may request payment in a single solution.