[9 Solutions] This Device cannot Start (Code 10)

the following error appears: ” This device cannot start. (code 10) ” on a HP laptop of a client with Windows 10, she appears in the device manager :

the Intel wireless Bluetooth is marked with an exclamation point and in its properties.

The problem ” STATUS_DEVICE_POWER_FAILURE “With the Code 10 error, on Intel bluetooth adapter, appeared after installing an update and the problem was not solved even after canceled the last update.

In this tutorial, you will find steps to follow to solve this problem of the device Managerthis device cannot start (code 10)

“STATUS_DEVICE_POWER_FAILURE” on the adapter in Windows 10.

error this device cannot start
This Device cannot start error (Code 10)

Important Notes: Before proceeding to the methods below, make sure that:

  • You have installed all other missing drivers on your system.
  • You have installed all the updates available on your system.
  • If you have the problem connecting a specific USB device, try connecting it to a different USB port.

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Method 1. Install the latest Drivers for the Intel® Wireless Bluetooth Adapter.

Uninstall the current version of your software.

Next, uninstall the Intel wireless bluetooth adapter.

To do this :

  • Press the keys Windows + “R” to launch the dialog box Execute.
  • Type devmgmt.msc and press the key Entrance to open the device manager.
  • Done right click on the Intel Wireless Bluetooth Adapter and select Uninstall the device.

Uninstall the Intel Wireless Bluetooth Adapter

  • Now depending on your Windows 10 version (32 or 64 bit), continue and download the latest driver for the adapter.
  • When download is complete, double-click onthe downloaded file and follow the onscreen instructions to install the drivers.
  • When installation is complete, click on To end and restart your PC.
  • After restarting, check if the problem “STATUS_DEVICE_POWER_FAILURE” on the Intel Bluetooth device resolved itself. If the problem persists, continue to the next method.

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Method 2. Install the latest Intel Wireless Bluetooth Drivers using Assistant and Support

  • Download Assistant and support
  • When the installation is complete, press the button Start analysis and let the program detect and find the latest drivers for your devices.
  • After analysis, download them.
  • Finally, press To install and follow all instructions for install the latest Intel drivers found and restart your computer.
Intel® Driver and Support Assistant
Intel® Assistant and Support

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Method 3. Install Generic Bluetooth Adapter

  • Navigate to the device manager.
  • Click with right mouse button on the Intel Wireless Bluetooth Adapter and select Update the driver.
  • Click on Browse my computer for driver software, then choose Choose from a list of drivers available on my computer
  • Uncheck the box Show compatible hardware and select Generic Bluetooth Adapter then click on Following.
  • When the installation is complete, click To end and restart your PC.
  • After restarting, check if the problem with Bluetooth has been resolved. If the problem persists, continue to the next method.
Install the Generic Bluetooth Adapter driver
Install the Generic Bluetooth Adapter driver

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Method 4. Disable fast startup and uninstall / reinstall bluetooth drivers.

  • Navigate to the control panel, change the display (top right) to small icons and then click on Power options.
  • In the left panel, choose Choose what the power buttons do
  • Click on Change settings that are currently not available.
  • Scroll down and uncheck the option Enable fast startup (recommended) and click on Save Changes.
Disable fast startup
Disable fast startup

* Note: If the option ” Enable fast startup (recommended) Is missing from this window, then you must activate hibernation on your computer.

  • Navigate to the device manager and uninstall the adapter.
  • When the uninstallation is complete, shut down your computer.
  • Turn your PC back on and let Windows automatically install the Bluetooth drivers.
Uninstall the Intel Wireless Bluetooth Adapter
Uninstall the adapter

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Method 5: Disable the USB suspend settings.

  • Open power options from the control panel.
  • Click on Change mode settings.
  • Then select Change advanced power settings.
  • Under USB settings, set USB selective suspend settings on Deactivated.
    * Note: If you have the laptop, set the USB suspend function to » On battery ” and ” Plugged “.
  • Click on OK to apply the changes.
  • Restart your computer.
  • Check if the error “This device cannot start.” (code 10) “
Disable USB selective suspend settings
Disable USB selective suspend settings

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Method 6: Delete invalid or corrupt registry entries.

  • To open registry editor : To do this :
  • Simultaneously press the keys “Windows” + “R” to open the window Execute.
  • In the window ” EXECUTE ” , in the case ” To open “, Type: regedit
  • Press on Entrance.
  • In the left pane, navigate to this key:
    HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Class {36FC9E60-C465-11CF-8056-444553540000}
  • Look in the right pane and delete (right click> Delete) registry entries (values) following if you find them:
    ⦁ UpperFilters
    ⦁ LowerFilters
  • Close registry editor and restart your computer.
  • Check if your USB device is working. If not, go to the next method.
Remove UpperFilters entry
Remove UpperFilters entry

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