[5 Solutions] Elara Application Prevents Windows Shutdown

Some users have reported that an ” ApntEX.exe »Was executed in the task manager, while others inquired about the message ” Elara application prevents Windows shutdown “When they were trying to shut down their computer.

In this article we will explain the functionality of the app and why it is preventing shutdown.

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What is the Elara app?

All computer manufacturers use in their computers hundreds of small components they will get from hundreds of different small manufacturers.

Those components are sometimes commonly used by different manufacturers in their products, which explains why they are common to many different brands such as HP, Samsung, Dell, etc.

The Elara application is used for control one of these components which is associated with the touchpad of a laptop computer. As a result, the Elara application is especially present in laptops and it is pre-installed in the computer.

This application controls some touchpad features and she is installed in the “Program Files” folder with the touchpad driver from the computer.

The application can be displayed in the task manager as “ApntEX.exe”. It is not a driver or stand-alone software, he can simply be part of the touchpad driver provided by the manufacturer from your computer.

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Why does Elara App prevent Windows from closing?

Elara App may prevent windows shutdown because he always works in the background if it has been installed on your computer. When Windows is shutting down, he close all background processes.

However, if a process is deemed sensitive by the operating system, he cancels the shutdown process and alerts the user to the presence of a sensitive background task.

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Can we turn it off?

According to numerous user reports, there was no side effect of removing the task from the task manager or even to complete uninstallation of the touchpad driver.

However, a report suggests that the user loses the functionality of disabling the touchpad from the “Fn” keys. Therefore, in our opinion, you should delete task from task manager and it shouldn’t have a negative impact on the computer.

You can also try to uninstall the pilot touchpad to try to you get rid of malware and check if the functionality of the touchpad is kept.

Results may vary depending on device manufacturer, but even if you lose functionality, you can easily reinstall the driver by searching the hardware changes on which Windows reinstalls the recently uninstalled driver.

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In this step we will show users the easiest method to complete Elara App task from task manager. This method can be less efficient than the functionality of your touchpad, so make sure you have a mouse in reserve.

• Press simultaneously on the keys “Ctrl” + “Shift” + “Esc” to open the task manager.
• Click on the “Details” tab to open detailed instructions for executables running in the background.
• Click on the “ApntEX.exe” file and select “End of the task”.
• That will temporarily close the Elara application and will no longer prevent the computer from shutting down.
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Create a new registry key

• Press on Windows + R keys to open the dialog Execute on your screen.
• Type regedit and press Enter key to open the registry editor.
• Once the registry editor window opens, navigate to HKEY_CURRENT_USER Control Panel Desktop in the left pane.
• Navigate to the right side of the window and click with the right mouse button on an empty space. Click on New >> DWORD (32-bit) value.
• Write the name of the new AutoEndTasks key, put his value to 1.
• Click on the OK button for save the changes and close the registry editor.

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Windows update

Updates are provided in order improve the operation and safety of the system as well as fix bugs.

Follow these steps to update your windows and fix the Elara application shutdown prevention bug :

• Step 1 : Go to the start menu then in Settings.
• 2nd step : Find and click Update and security
• Step 3: Click on the button ” Check for updates “.
• Step 4: Yes updates are available, install them.

In case your system would have already been updated to its latest version, go to the next method.

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Updating drivers

Obsolete or corrupted drivers are the most common cause of the problem of ” Elara application preventing shutdown“.

Follow the next steps to update the drivers and fix the error:

• Step 1 : First, go to the control panel.
• 2nd step : Find and click the Hardware and sound option.
• Stage : Then click on the option ” Device Manager “Present under the category” Devices and printers“.
• Step 4: In the window that appears, find and expand the option “Mice and other pointing devices“.
• Step 5: Locate and click with right mouse button on the option ” Alpine pointing device “, Then click” Update the driver “.

Windows will then check for an update (if available) for the drivers. If this does not resolve your issue, continue to the next method.